SHIPPING UK £5 per issue EU £6 per issue Rest of World £12 per issue
RETURNS
The Consumer Protection (Distance Selling) Regulations 2000 (SI 2000 No. 2334), transpose into UK law Directive 97/7/EC on the protection of consumers in respect of distance contracts. The scope of the Regulations is very broad. They cover both goods and services, where the contract is made without any face to face contact between supplier and consumer.
The purpose of the Directive is to increase consumer confidence and so strengthen the single European market by providing an agreed minimum level of consumer protection throughout the EC. The aim of the cooling-off period is to give consumers an opportunity to examine the goods or services being offered, as they would have when buying in a shop.
The right to cancel is fundamental, however this is balanced in the Regulations by the consumers responsibility to take care of the goods before returning them.
In the event that you are unhappy with your Skin Two book we recommend you email us your contact details to discuss the matter further and if there is a very valid reason we will consider a refund please contact Tim Woodward - tim@twpublishing.co.uk.
To cancel your subscriptions or change your details please contact Liz Tray - liz@twpublishing.co.uk